Following project engagement, what if you need to make changes to your application, or updates have been made to your app dependencies that need updating and re-packaging?
We provide a support engagement solution that allows you to access the level of support you need, when you need it, from our in-house team of experts.
19 software vulnerabilities are reported every day. Organisations need to continually update their software to stay ahead of new and emerging threats to their applications.
We understand that you need to make changes quickly and effectively to ensure the integrity of your applications and their infrastructure, therefore we will take your incidents with priority to ensure that we can deliver the support necessary to make this happen.
Our Support Model
With our flexible unit based consultancy model, you will receive the appropriate level of support, when you need it.
Incident Based Service Requests
Remote Configuration and Support
These elements can be mixed and matched to suit your individual needs. You decide how many service request units you would like, and then use these in any combination of telephone support, remote configuration and onsite consultancy.